Client: Live Language

Supported the language school’s business development plans and helped them achieve British Council accreditation by developing and implementing an information management strategy and action plan; tasks involved reviewing and analyzing existing information management practices, identifying business requirements, developing a fileplan and file naming convention and applying these across paper and electronic record collections, implementing and training staff in the use of their new electronic language school management system, establishing best practice procedures across the organization for information management and business/operational processes; equipping staff, through training and support, with the soft and hard skills required to implement the new strategy and adapt to the new system and working practices