Extensive knowledge and experience

Heather was involved in the process of recruiting and mentoring me in my new role as Information and Records Manager over the last 8 months. Her extensive knowledge in relation to information management, PRSA requirements and her experience with other organisations implementing digital solutions in relation to records was invaluable to me. Heather is also heavily involved in the wider RM movement and encourages shared practice across all local authorities and collaborative working. In addition to this her own personal knowledge of the challenges faced by RM professionals given the current legislative requirements is wide reaching and at all levels, professional and personal. This has been really helpful and has provided me with some much needed encouragement and support when I have needed it.

Isabella Holmes, Information and Records Manager
East Dunbartonshire Council