A range of consultancy services is offered:

Business Case Development
Identifying the drivers for change within the context of organisational objectives
Strategy, policy and procedural development
Integrated with wider business requirements, strategies, processes and activities
Information and process review and audit
Identifying the documents and records the organisation holds, the practices it follows and assessing needs to meet compliance and support
Information architecture
Business classification, file plan, retention schedule, security classification, taxonomy design and implementation
EDRM Implementation
Requirements, planning, specification, selection, implementation, training and business support
Training & Support
Support of Change Management process, new working practices, effective email management, use of existing and new IT systems etc
Compliance auditing and performance management
Information governance – Public Records Scotland Act, Data Protection, Freedom of Information, industry standards, organisational policy, performance improvement