A range of consultancy services is offered:
- Business Case Development
- Identifying the drivers for change within the context of organisational objectives
- Strategy, policy and procedural development
- Integrated with wider business requirements, strategies, processes and activities
- Information and process review and audit
- Identifying the documents and records the organisation holds, the practices it follows and assessing needs to meet compliance and support
- Information architecture
- Business classification, file plan, retention schedule, security classification, taxonomy design and implementation
- EDRM Implementation
- Requirements, planning, specification, selection, implementation, training and business support
- Training & Support
- Support of Change Management process, new working practices, effective email management, use of existing and new IT systems etc
- Compliance auditing and performance management
- Information governance – Public Records Scotland Act, Data Protection, Freedom of Information, industry standards, organisational policy, performance improvement